Green Yogi Staff

TEAM ROSTER

New to the team

    • Read and Sign the Staff Policies

    • Fill out New Hire Info Sheet

    • Fill out W-2

    • Questions? Email Antonia@mygreenyogi.com

  • Our Team is:

    Devoted to creating a welcoming environment for people of all ages, backgrounds and fitness levels to enjoy yoga. We are eager to help our guests with whatever they need. We work together to support one another on a personal and professional level, and we are willing to go above and beyond to help out whenever possible. We are conscious of our words and actions, knowing that we are representatives of our team and our studio. 

    Our Studio is:

    A home. We keep it clean, organized, and inviting. When our guests enter the studio, we greet them as if they were entering our own home. Our studio is a sanctuary where our guests can practice yoga in a positive, uplifting environment that we create through constant attention and care.

    Culture & Values Overview

    • We treat everyone with equal respect

    • We make generous assumptions, understanding that everyone is human

    • We practice kindness, helpfulness and compassion

    • We take ownership of our own actions, emotions and behavior

    • We use challenging moments as opportunities for self-reflection

    • We show up with integrity, humility, honesty, accountability and love

    Embodying GY Values at the Front Desk

    • Stand and be present and engaged

    • Greet everyone who walks through the door with a smile and a hello

    • Get to know people’s names (students, teachers, GY staff & volunteers)

    • Introduce yourself to new faces

    • Help new students orient themselves to the space (show them how to check in, where to leave their belongings, where the bathroom is, etc)

    • Help troubleshoot check in issues with patience and kindness

    Handling Guest Complaints

    • Actively listen to the guest complaint

    • Tell the guest you understand and hear them

    • Apologize, take accountability and relay our concern

    • Repeat the major details of the complaint back to the guest to confirm your understanding

    • Suggest possible solutions 

    • Ask if there is anything else you could do to help or pass on any feedback to management (shows them that what they are saying is important and taken into consideration)

    • If they are still unhappy, offer to put them in touch with the owner (Nasiem) or our Studio Director (Antonia)

    Front Desk Values Review & Checklist

    As a member of Green Yogi’s Front Desk Team, I will:

    • Show up for my shifts with kindness and integrity

    • Make generous assumptions and treat everyone with respect

    • Embody a spirit of service and seek out ways to be helpful and supportive

    • Stand when at the front desk, smile and warmly greet everyone who walks in

    • Make an effort to learn people’s names and introduce myself

    • Recognize the power of my words and speak from a place of love

    • Show others respect by showing up on time and being helpful, present and engaged while I’m at the studio

Who do I contact?

    • Class number discrepancies should ideally be resolved by the end of each class. Check in with desk staff to confirm class attendance.

    • What dates do I get paid? Check out the payroll calendar attached in every pay confirmation email from Antonia

    • Still have Questions? Email antonia@mygreenyogi.com

    • The studio rooms should have neatly folded blankets

    • Blocks should be nicely stack

    • Paper towels and mat cleaning solutions should be stocked

    • Floors are to be wet mopped before classes and dry mopped after

    • Bathrooms should be clean and stocked

    • Your event will be posted on Mindbody, Eventbrite, Facebook, and our Website within 7-10 days of submitting the form

    • Merrick will add your event to our weekly newsletter within 2 weeks and keep it in rotation until day of event.

    • Still have questions? Email merrick@mygreenyogi.com

    • Bluetooth in all studios is called Audioengine B1 - the name can be changed by clicking info in your bluetooth settings and changing the name to the studio name

    • Questions? Text Antonia at (650) 380-7069

Workshops, Events & Classes

    • Got a workshop idea? Check in first with Antonia or Nasiem.

    • If manager gives the green light, submit the event request form

    • We will schedule your event on Mindbody, Eventbrite, Facebook, and our website within 5 business days

    • Once your event is scheduled, you will receive an email with sign up links

    • Questions? Email events@mygreenyogi.com

    • Create a piece of content for inclusion in an upcoming newsletter as a piece of enrichment to our audience (ie. a blog, poem, recipe, free video or audio practice recording, etc)

    • Inlcude a sentence or two about your Green Yogi class or workshop

    • Submit it to our newsletter enrichment form

    • Email merrick@mygreenyogi.com to coordinate a date for the enrichment

    1. Submit the Retreat Promo form

    2. Send fee of $75 via Paypal: hello@mygreenyogi.com or Venmo to nasiem-Sanjideh (Suggested promo 3+ months in advanced)

    3. Email Nasiem, Antonia and Merrick once you’ve submitted payment. We will need 1 month to set up for promotion via our newsletter and social media.

    • Got an idea for a new class? Check in with Antonia or Nasiem first

    • Once manager has approved, submit the new class form

    • Questions? Email antonia@mygreenyogi.com

    1. Email ONLY Instructors on the roster

    2. Once you have confirmed your sub

      • email hello@mygreenyogi.com cc: antonia@mygreenyogi.com + Instructor subbing

      • Subject line confirms time, date, and name of sub

    3. We will update the schedule and you will receive an automatic confirmation email

Marketing Tips & Tricks

Want to make sure your events and classes are promoted fully? Read these tips & tricks below and have fun trying some out:

Email Marketing

1

Submit an enrichment piece here to be featured in our email newsletter. This is a great opportunity to have free, special promotion. You can submit something like a favorite recipe, a blog post, share words of wisdom, a poem or song you love - anything that helps our community get to know you more is great.

Instagram

2

Tag us or add us a collaborator on any of your posts. Make sure what you post is in Green Yogi branding. Here’s a link to our branding guide. Posts that are authentic, think selfie videos or videos of you teaching are more likely to get noticed by our community. Reach out if you need Green Yogi high res logo files to use in any of your posts.

Flyers

3

For any of your workshops, feel free to print physical flyers/postcards and place them on our table with all the other flyers (next to the tea station in Telegraph). Flyers must be no bigger than 5x7 (4x6 or business card-size is also great!).

Post-Class Announcements

4

Making announcements right after class ends is one of the BEST ways to promote. We all know how overwhelmed we are with ads online and on social media, making the in-person connection, hearing YOUR voice is key. Especially after taking a wonderful yoga class and feeling so good, there’s a high chance they want more with you!

In addition to announcing your offerings, it’s crucial we support our entire Green Yogi community by announcing other other workshops or trainings happening at the studio! By sharing what the community is offering, it strengthens the sense of care and love we have for each other.

Need a guide for announcing other workshops? We have a clipboard in every studio for you to easily read from! See photos of the clipboard locations below:

Ganesha

Peacock

MLK